Michael Richard

As Director of Residential Operations for Skyline Living, Michael oversees the daily external operations and business practices of tens of thousands of residential units across multiple Canadian provinces. His team comprises Regional Directors overseeing multiple regions, Property Managers responsible for singular regions, and Resident Managers, Assistant Resident Managers, and maintenance staff on-site at Skyline’s residential communities.

Michael has been working in the real estate industry since the early 2000s, joining Skyline Living in 2012 as a Property Manager and has since advanced to Senior Property Manager, Regional Director and worked his way up the ranks to become the Director of Residential Operations in 2022.

Michael strongly believes in developing leaders that lead their teams with compassion, integrity, respect, good communication and accountability. Michael instills in his Regional Directors, Property Managers and Associate Property Managers that success is achieved through the development and support of people from the grass roots up.  “We build the foundations of our shared success by building strong roots which make us resilient when challenges arise.” Michael believes that this begins with giving the individuals on his team that interact directly with tenants, the tools, training and mentoring to deliver exceptional customer service with professionalism, confidence, and pride.